With the term “digital transformation” splashed across business pages for some years now, it’s far too easy to think of it as a “Big Bang” occurrence—a once-in-a-lifetime experience that alters the universe forever. Technology is constantly evolving and the digital transformations we’re witnessing today have their origins in long-progressing industry shifts. The seeds of these shifts were planted many seasons ago.
As if the global marketplace wasn’t volatile enough, factors like the COVID-19 pandemic and a technical skills shortage are making it even more difficult for companies to make ends meet each month.
As we discuss elsewhere, productivity is a big issue for today’s resource-constrained teams. This is especially the case with distractions brought about by the “new normal” of widespread work from home (WFH). Some employees are contending with getting their jobs done while also caring for family members and keeping households running smoothly (here's a list of 32 tips for working from home). As a result, more lean organizations around the world are finding it increasingly challenging to accomplish the many administrative tasks that consume so many hours of their days such as inputting contract details, setting billing schedules, sending reminders, and so on. Carving out time in the day to focus on strategic activities that can actually grow the business is an afterthought for upwards of 50% of an employee's time.
I’m excited to join Ordway as head of Sales because in my 30 year career I’ve often been hampered in my ability to serve the needs of my customers, chiefly because the Finance team couldn’t support an ideal commercial relationship.
Tiered pricing can be a real boon for companies that are looking to generate new revenue, particularly in ultra-competitive or crowded sectors. Yet, flexible pricing often introduces a level of complexity that can slow you down come month- and quarter-end. The solution: Utilize a unified SaaS automation solution that’s capable of streamlining all types of billing plans.
The last couple of months continuing to build our business during the COVID-19 crisis have seemed like years — for us, and for many of our customers. We’re all adapting to new ways of interacting with each other and with our customers.
At this moment, everyone is doing what they can to meet customers "where they are" and grow efficiently. Here are six ways our customers are using the flexibility of the Ordway billing and revenue automation platform to stabilize their business, and to better serve their customers during this challenging period.
In this post, we're not revealing names of the companies involved to protect their internal process and relationships with their customers.
Finding it hard to accomplish the ‘W’ in your company’s WFH protocols? We feel your pain. If you’re struggling to get down to business during these uncertain times, put one of these productivity hacks to work.
When we launched our billing and revenue automation platform to the world 18 months ago, I set high expectations for the founding team. Transforming the way sales and finance teams work together to modernize their business models is no small undertaking.
With customers around the world in industries including software development, healthcare, logistics, performance management, manufacturing, and finance, we’ve witnessed transformation first hand. Building on this foundation, today I’m excited to announce we’ve raised a $10M Series A led by CRV and joined by Clocktower Ventures, Lerer Hippeau, and Revolution’s Rise of the Rest Seed Fund.
This year’s Business of Software conference featured an experimental Unconference session where attendees could choose topics to discuss and debate.
I led a discussion about moving beyond simple subscriptions. It definitely struck a nerve with the attendees and the conversations that ensued centered around a few emerging themes facing all businesses.
Revenue growth at scale is the core goal of every business. Increasing profitable revenue growth is not the sole responsibility of the sales or marketing team. In today’s dynamic world, revenue optimization is a function of the entire organization and the technology and process that supports the effort: pricing experimentation, billing efficiency, CRM, professional services, and other processes. It is in this context that technology is playing a big role in revenue optimization through automation.
Leaders in the New York City tech scene gathered in the Flatiron District to celebrate efficiency gains brought about through billing and revenue automation and other process improvements.
One of the main goals of the evening was to build community between parts of organizations that don’t often have opportunities to share and learn best practices with other finance and accounting professionals.