Why I’m teaching my colleagues to code

Posted by John Raber on Jun 26, 2019 1:13:00 PM

Our business is about eliminating manual workarounds in scaling businesses’ billing process from the initial sale of their service, through upsells and renewals, to revenue recognition. When I was an accountant, my training and education centered around basics of double-entry bookkeeping, credits and debits, T accounts, etc. It turns out I learned and implemented 500-year old methods to keep my clients’ books in order.

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Topics: Software, careers, culture, startup

Adtech + Martech + legacy pricing models = Madtech

Posted by Guest Author, Laura Smous on May 30, 2019 1:41:00 PM

It’s 2019, and what was only recently chiefmartec.com’s Martech 5000 has swelled to a whopping 7040. As a result of this proliferation of technology, advertising tech (adtech) and marketing technologies (martech) continue to converge, into what is now being affectionately dubbed “Madtech.”

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Topics: SaaS, operations, Pricing, culture, martech, madtech, Adtech

Strategies to reduce churn through automated and manual communication

Posted by Eren Koont on May 13, 2019 12:39:00 PM

Sameer recently presented a pre-conference workshop at the Recurring Revenue Conference which brought together over 700 attendees from around the world to talk about scaling businesses. One of the important factors in building a sustainable B2B or B2C business is managing and reducing churn (when a customer partially or completely falls off their journey with you).

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Topics: SaaS, operations, recurring revenue, metrics, culture, startup, build vs buy, performance economy, churn

Warren Buffett says "Never invest in a business you cannot understand.” Why I invested in Ordway.

Posted by Guest Author, Simon Lorenz, PhD on Jan 24, 2019 9:48:00 AM

One of the hardest things to do when building a business is choose where best to spend your time. At Klara, we are focusing our time on revolutionizing communication for everyone involved in the patient’s journey. We do that because we live in a time where we have access to anyone and anything with a click of a button. Yet when it is about getting access to my doctor and their team or my medical data, it feels like I have to travel back in time and spend hours to get a simple answer. Klara is changing that reality, and that change requires our utmost focus.

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Topics: Insider, billing, SaaS, automation, DCTech, culture, build vs buy

What's the key to a successful business? Alignment of internal, external, and home teams

Posted by Eren Koont on Dec 18, 2018 4:03:00 PM

Like a performance vehicle's suspension, or the spine of a world-class sprinter, alignment is key to outpacing the competition. For businesses who want to change the world, it comes down to more than a great idea. It comes down to the alignment of three teams: internal, external, and home. The Ordway team here in DC recently celebrated a wonderful 2018 with good food and conversation about what we accomplished in 2018 and the opportunity that lays ahead for 2019.

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Topics: DCTech, careers, culture, startup

 

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