Pain in the GAAP: Episode 5. Recovering Lost Revenue... Not as hard as the Lost Ark.

Posted by Eren Koont on Dec 6, 2018 9:42:00 AM

In the last episode, we covered everything you’d want to know about Monthly Recurring Revenue. In this episode, we dive into methods to identify and recover lost revenue. It’s not as hard as finding the Lost Ark in Indiana Jones and the Raiders of the Lost Ark, but as the viewer found out in the Last Crusade, one must choose their method “wisely.”

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Topics: Podcast, recurring revenue, SaaS, billing

Inside Ordway Engineering. Ordering the Complexity of Billing

Posted by Pablo Cantero on Nov 14, 2018 11:13:00 AM

Recently announced as one of DC Inno’s 50 on Fire, a “collection of the people, companies and organizations that are heating up D.C.’s innovation economy across six categories,” Ordway is on a mission to eliminate manual invoicing and revenue management workarounds by building the world’s most effective billing and finance platform.

Customers across many industries use Ordway to automate billing and revenue recognition. The platform simplifies finance operations so teams can focus on strategic growth activities. Ordway is efficiently solving the age old problem of getting paid by your customers, by marrying modern technology and talent, with decades of finance, accounting, and billing expertise.

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Topics: careers, DCTech, Software, API, SaaS, billing

MRR. The Purring Lion of SaaS Metrics

Posted by Eren Koont on Oct 31, 2018 10:40:00 AM

In this episode of Pain in the GAAP, we dive into MRR, or monthly recurring revenue — a metric critical to SaaS businesses that can be a little tricky if you deal with real customers and not just spreadsheets.

We talk about how MRR is a useful metric for businesses to understand their future prospects as well as provide a business’ board and investors information to determine valuations.

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Topics: SaaS, billing, operations, recurring revenue, metrics, Podcast

Team and customers leads to "50 on Fire"

Posted by Eren Koont on Oct 22, 2018 1:36:00 PM

When we heard the news that Ordway was among the DC Inno 50 on Fire recipients, the team saw it as a validation that we are helping our customers automate painful back-office processes around billing customers and proper revenue recognition.

The main reason we’re on the list is the great team we've assembled to tackle really tough billing problems on behalf of our customers (we're hiring, so if you want to join an awesome crew, we'd love to hear from you). Our goal has always been to bring together a set of finance experts and top engineering talent to shape Ordway's modern billing platform. 

The combination of modern technology, coupled with decades of finance, accounting, and billing expertise mean we’re able save companies money, uncover lost revenue, and let them “manufacture time” they didn’t have before. We save our customers 100s of hours each month, and that newly discovered time means freedom to focus on scaling their business.

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Topics: SaaS, DCTech, careers

Pain in the GAAP: Episode 3, BBR: Bookings, Billings, and Revenue

Posted by Eren Koont on Sep 26, 2018 10:43:00 AM

In the last episode, we covered everything you’d want to know about collections. This episode we covered the ins and outs of Bookings, Billings, and Revenue. BBR, not Pabst Blue Ribbon PBR, but BBR, Bookings, Billings, and Revenue.

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Topics: Podcast, billing, operations, SaaS, Insider, collections

Where’s my boat? My legacy vendor’s salesperson bought it.

Posted by Sameer Gulati on Sep 20, 2018 12:34:00 PM

The technology stack you choose not only supports growth, it shapes it.

Software is such a integral part of the modern work environment that it impacts all areas of your business, from how you do things, to who you hire.

TLDR Version:

  • Companies are at risk if they don’t adapt to customer desire for flexibility
  • Playing it safe on productivity software can inhibit growth
  • Safety means paying for enterprise-software salespeople’s boats
  • Smart companies are reevaluating legacy software
  • Modern approaches lead to better outcomes.
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Topics: SaaS, Software, operations, Pricing

Pain in the GAAP: Episode 2, Collections Convo

Posted by Eren Koont on Aug 27, 2018 2:36:48 PM

In episode 2, we covered the ins and outs of collections in the context of running and growing a business. Jason went deep on how to get paid or more precisely, collections....

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Topics: Podcast, billing, operations, SaaS, Insider, collections

The Antidote to Zombie Projects Is an API-Wired Strategy

Posted by Dan Poland on Aug 22, 2018 11:46:00 AM

The one-thing we’ve learned from the the Walking Dead or Evil Dead, is that the tried and true method of eliminating zombies is to destroy the brain. In business, we can’t be constantly destroying our organization’s central nervous system and that’s why digital transformation is tough. That said, you can design your organization’s brain to effectively adapt to rewiring with a sound API strategy.

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Topics: billing, SaaS, operations, API, Documentation, SOA

Pricing may be simple. Your customer is not.

Posted by Sameer Gulati on Aug 8, 2018 8:44:00 AM

Price simplicity was once considered paramount to a successful SaaS pricing strategy. The advice was formulaic—establish a value metric, assemble a “good, better, best” tiered plan structure, provide people monthly and annual billing options, and you were off to the races.

“The pain point that every single B2B company shares is pricing.” – https://frontapp.com/blog/2017/02/13/how-we-de-risked-our-saas-pricing-strategy/

Things have changed. Oversimplification of your pricing model may cause your company to leave money on the table. This is because fast-growing businesses, regardless of size, often find they must serve different user types, each with their own willingness to pay, in order to grow.

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Topics: SaaS, Pricing, operations, billing

Introducing Pain in the GAAP Podcast

Posted by Eren Koont on Jul 17, 2018 1:27:00 PM

We invite you to listen to our new Pain in the GAAP podcast. Each month we’ll spend 5-10 minutes covering a new topic we wished we knew when building finance and operations teams at growing companies. We'll discuss various finance and accounting topics, such as rev rec, A/R, A/P, FP&A, monthly closing, Excel tips, and other general topics.

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Topics: Podcast, billing, transactions, SaaS

 

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